Senior Business People Manager - Digital Experience

Senior Business People Manager - Digital Experience

Permanent contract

Mission

MissionAs a Senior Business People Manager Digital Experience Platforms you manage your group of team leads and employees who are experts in the field of DXP . You report directly to the Business Line Manager of the People Organization and strive to achieve the business objectives defined for your unit by your Business Line Manager. As a Senior Business People Manager you are thus  responsible for your team members and the results they achieve. In addition, you ensure the continuous improvement of the competencies of your employees and team leads in order to guarantee that the quality of the services is always provided. You are a role model for your employees and are characterized by accountability, business acumen, leadership skills and the continuous pursuit of operational excellence.

 

As a Business People Manager

 

People Management

  •  Manage your team leads and employees (all people management responsibilities remain with (SR) BPM when no team leads in place).
  • Ensure that all your employees have the necessary (pro-active and future-proof) competencies and skills to be maximally employable (billable) in the (changing) market.
  • Guide your employees in their Inetum-Realdolmen career.
  • Sit in the driver's seat as an ambassador and change manager to carry and embed HR and other corporate driven projects within your unit(s). Respect and actively participate in the existing HR processes related to recruitment, onboarding, offboarding, learning and development, all within the people management cycle, in collaboration with your HR BP and HR Partner Learning & Development.
  • Take short- and long-term actions to strengthen the commitment and engagement of your employees by organizing recurring contact moments with your team members.
  • Coach your teamleads in being autonomous, self-aware and people-oriented leaders to their team members.
  • Close follow-up of the performance of your team members: both underperformers and talents.
  • Create and stimulate communities within your unit in order to create strongly binding teams, and in this way share and build up experiences and knowledge in a fast and sustainable way.
  • Provide guidance to your employees: among other things coaching, individual evaluation, planning, follow-up and competence development.
  • Maintain a strong focus on people management on the one hand and achieving and strengthening business objectives on the other hand. You contribute to the creation, development and maintaining of a (multi-) Solution Portfolio based on market intelligence, customer needs, vendor offerings, Inetum-Realdolmen capabilities, profitability and feasibility and the corresponding go-to-market strategies.

Profile

Business Ownership, P&L and Operational Management

  • Take business ownership: the active mindset in which the BPM performs all necessary commercial activities in close collaboration with the sales team and internal organization to increase billability/profitability on the one hand, and to increase the fee rate/direct margin/gross margin on the other hand of your services delivered by your unit/employees/freelancers.

Commercial Management

  • Promote cross-divisional thinking and collaboration to achieve more efficient solution offerings.
  • Engage in professional discussions with the customer about the service provided by your team members (employees/freelancers/subcontracting) and detect potential business needs (internal/external).
  • Build/maintain relations with current suppliers and the onboarding of new value adding suppliers.
  • Work together with account managers, bid managers and bid architects in presales activities to answer to RFI’s, RFP’s for frame agreements.
  • Manage / support Sales and Marketing for solutions and go-to-marketing
  • Proactive technical account management (TAM) role for a number of accounts.

A. As a Business domain leader

  • You follow up the trends in Digital experience indifferent domains: technologies, product development, user experience, digital strategy, etc which can have an impact on demand, and act accordingly by setting up training trajectories and align the relevant frameworks, methodologies and technologies within the organisation.
  • You inspire internal and external customers by talking about the importance and benefits of Digital experience, which can lead to commercial opportunities.
  • Storytelling is something that comes naturally, you can inspire others with all great projects that your team is realizing.
  • You act as the go-to person in the company for everything concerning your digital experience and its community.
  • You take an active role in finding and recruiting consultants according to budget and market demands, and you do this toget

Profile

  • You possess strong people management skills, have experience in and great motivation/passion for managing teams and coaching people
  • You like to let your employees grow both on a personal level as well as on a job content level.
  • You are a Inetum-Realdolmen Ambassador and live our R-values 
  • Entrepreneurship is key for this position
  • You know how to take responsibility
  • You can handle stress and a multi-focus job
  • You have a strong commercial attitude and business acumen
  • You follow trends and evolutions in the market
  • You are flexible in changing circumstances, are proactive and open-minded
  • You are customer focused and aim for long-term relationships.
  • You are pro-active, strong willed, dynamic and results driven.
  • You have excellent communication and negotiation skills and can talk on C-level.
  • You can express yourself fluently in Dutch, French and English
  • You have experience in or affinity with the type of assignments that are taken up by our people

Organization

Inetum Realdolmen, a member of the European Inetum Group with approximately 1,950 highly qualified employees, provides strategic, tactical and operational ICT solutions for over 1,000 customers throughout the Benelux. In every cooperation, Realdolmen realizes the potential of people and organizations and strives to keep ICT human. We are driven by technological innovation, but we advance at the speed of your ambition, results-focused and managing fundamental change.
Our company motto "New Challenges, New Ideas" reflects this.

An employer you really want to work for!
Not only is Realdolmen a no-nonsense, solid, stable and experienced company with great in-house knowledge and expertise, but we also put our employees first: every individual receives the attention they need. ‘Heart for People' is more than just words for us – it's one of our very core values.
Satellite offices, extensive training opportunities, work-life balance, competence reviews and career opportunities: these are no empty promises for us. Our organization attaches great importance to diversity. We guarantee an objective selection process, whereby candidates are tested and selected solely on the basis of their qualities and skills.

With us it's all about you!

Country

Belgium

Location

Homeworking and all Inetum sites

Contract type

Permanent contract

Apply

Candidate Information

One file only. - 3 MB limit. - Allowed types: pdf, doc, docx.

One file only. - 3 MB limit. - Allowed types: pdf, doc, docx.

General terms and conditions

We reserve the possibility to change or withdraw a vacancy at any time and without the need to systematically inform candidates.

The candidate commits to the sincerity of the information provided, Inetum reserving the right to verify it and to stop the recruitment process in case of legitimate doubt.

Applying for a job and starting a recruitment process does not create an obligation for Inetum to offer a work contract.

We reserve the right to evaluate the adequacy of your profile with the expectations of Inetum.

Making comments that are disrespectful or prohibited by law, whether in writing or orally, stops the recruitment process, without any other form of communication; Inetum reserve the right to take legal action in the event of prejudice.

By applying to a vacancy at Inetum Realdolmen, the data controller, you authorise us to collect your personal data and to use it for the purposes of a recruiting process and all hiring procedures.

We will collect and process the following data: your surname, first name(s), age, postal address, email address, former position(s) and/or current position (hereafter referred to as your “Data”).

In addition, your Data will be used to contact you and process your application.

You are not obliged to provide this Data. Your Data is processed on the basis of your prior consent to this processing.

If you refuse consent, your Data will be deleted from all our databases. However, please note that any failure or refusal to provide your Data will cancel the application process.

We remind you that for the processing of your Data and in compliance with the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016, applicable from 25 May, 2018 (hereafter referred to as “GDPR”) and the Belgian Privacy Law on the protection of personal data (2018), you have the right to know if we are holding your Data, and if that is the case, you have an individual right of opposition, access, rectification, deletion, portability, or limitation of processing of your data.

To exercise your rights or to make any other requests concerning the processing of your Data, contact Inetum Realdolmen directly, using the following method dpo@inetum-realdolmen.world.

For the purposes of these provisions, your Data may be retained by Realdolmen for a maximum period of 12 months. Upon expiry of this period, you will receive an email asking you to update your Data. If you do not respond within 30 days, your Data will be deleted from our databases.

Your Data will not be subject to automatic data processing. As part of the processing described herein, all appropriate technical, organisational, and security measures against any unauthorised access or any alteration, disclosure, destruction, or loss of your Data, hosted in European Union data centres for the entire duration of processing, are taken. Unless otherwise provided by existing legislation, regulation or court ruling, access to your Data will be restricted to those employees who are currently employed by Inetum Realdolmen and, if applicable, to their subcontractors who need to view and/or use the data for the purposes described above.