Main Tasks and Responsibilities:
- Bring operational efficiency to the processes through process optimization
- Collect, analyze, and challenge the needs expressed by the business
- Help in the identification of business impacts caused by the solution and prepare action plans
- Validate the Business Requirement document and write the Detailed Functional Specifications document
- Define a relevant solution and estimate implementation costs
- Create and maintain functional documentation
- Assist end key uses in tests phase and ensure test plan roadmap is being followed
- Assist functionally the IT teams during all the project phases
- Supervise the progress of the different projects
- Communicate with internal stakeholders on project status
- Efficiently report to its management
- Anticipate and/or advice client needs