Mission

The position is created to support production activities. Candidate will play a major role in handling Incidents, Infra Maintenance activities and work in team.

• Will be working in 24/7 production support (i.e Shifts/Weekend/Public holiday)

• Will be working in on-call support outside regular business hours (Weekday / Weekend)                                                                                                                    

Main Tasks:

• Review and create application Support knowledge articles.                                                
• Ensure all production deliverables are aligned with bank standards and best practices.                                                    
• Strong knowledge on batch processing and to support production incidents.                                                           
• Analyzing system logs and identifying potential issues with infrastructure and Application related issues.                                               
• Service monitoring, alerting, reporting and continuous improvement of the service quality and availability.                                                     

Perfil

Technical Skills:

• Provide technical support to system and application related issues on the respective WINDOWS/ Linux environments used by the different domains in Wealth Management.                                                     
• UNIX shell scripting/ PowerShell/ Python knowledge to automate the server/service/process restarts and other day-to-day activity.                                                        
• Basic knowledge on Autosys (i.e – create new job’s/Modify the existing Job’s).                                             
• Strong Knowledge in ITIL                                                          
• PL/SQL                                                             

Mandatory:

•             Strong critical thinker with problem solving approach.

•             Good written and oral communication skills

•             Should have hands on experience on Linux, Windows Server Administration.

•             Should have hands on experience in Middleware technologies 

•             Strong understanding on batch process & autosys.

•             Good understanding in CICD tools

•             Good understanding on ITIL practices.

                                                                                                                                                                        Language Skills

• English level B2+

Organização

Inetum is a European leader in digital services. Inetum’s team of 28,000 consultants and specialists strive every day to make a digital impact for businesses, public sector entities and society. Inetum’s solutions aim at contributing to its clients’ performance and innovation as well as the common good.

Present in 19 countries with a dense network of sites, Inetum partners with major software publishers to meet the challenges of digital transformation with proximity and flexibility.

Driven by its ambition for growth and scale, Inetum generated sales of 2.5 billion euros in 2023.