Mission

As an Business Analyst, you will be accountable for the discovery and analysis work required for new product developments and enhancements of existing products. You’ll apply critical thinking to define and simplify the “what” and “what if,” ensuring the vision and strategy are translated into clear, actionable outcomes.

Responsibilities

• Leading and supporting New Product Development (NPD) and lifecycle enhancements.
• Collaborating with Product Managers to elicit, define, and refine business and technical requirements.
• Championing the voice of the customer throughout the delivery process.
• Applying Design Thinking principles to enhance customer experience in product design.
• Ensuring business requirements, including both functional and non-functional requirements are clear, prioritized, and traceable for delivery teams.
• Mapping stakeholders, user journeys, problem statements, and opportunities into tangible outcomes.
• Driving the qualitative and timely delivery of business requirements using SAFe methodology and prioritization techniques such as MoSCoW and WSJF.
• Coordinating traceability throughout project execution, ensuring compliance and risk mitigation.
• Continuously improving business analysis practices.
• Supporting service transformation and commercialization initiatives across the organization.

Perfil

• Proven experience in New Product Development (NPD) and product lifecycle enhancements.
• Strong background in process mapping, stakeholder analysis, and customer journey design.
• Familiarity with IT methodologies or frameworks such as ITIL (a plus).
• Hands-on experience with Agile, and tools like Jira/Confluence.
• Excellent communication skills and fluency in English.
• Experience working closely with Product Managers and cross-functional teams.
• Ability to simplify complex concepts and drive clarity across diverse stakeholder groups.

Nice to have

• Experience in customer journey mapping and CX frameworks.
• Knowledge of SAFE Agile methodology.

Benefits

• Full access to foreign language learning platform
• Personalized access to tech learning platforms
• Tailored workshops and trainings to sustain your growth
• Medical insurance
• Meal tickets
• Monthly budget to allocate on flexible benefit platform
• Access to 7 Card services
• Wellbeing activities and gatherings

Organização

Organization

Our Mission Statement

Digital and human resources at the center of the sustainable development of our society.

In a world of continuous transformation, accelerated by technological developments and societal challenges, it is necessary to adapt in an ongoing, agile way to meet the challenges of the future.

About Inetum

Inetum is a European leader in digital services. Inetum’s team of 27,000 consultants and specialists strive every day to make a digital impact for businesses, public sector entities and society. Inetum’s solutions aim at contributing to its clients’ performance and innovation as well as the common good.

Present in 19 countries with a dense network of sites, Inetum partners with major software publishers to meet the challenges of digital transformation with proximity and flexibility. Driven by its ambition for growth and scale, Inetum generated sales of 2.4 billion euros in 2024.

For further information, please visit www.inetum.com