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Data and AI - ALL - Articles - Microsoft

Copilot: AI embedded in enterprise processes

Explore how Microsoft Copilot, Power Platform, and Dynamics 365 help organizations embed AI into everyday workflows, combining automation, governance, and intelligent decision-making to drive operational transformation.

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Data and AI - ALL - Articles - Microsoft

Power Platform: how to bring AI into the real execution of enterprise workflows

Discover how Microsoft Power Platform helps organizations embed AI into business processes, connect systems, automate workflows, improve decision-making, and scale innovation through secure governance and low-code development.

Group of people meeting around a conference table, reviewing documents and laptops, with a business performance dashboard displayed on a screen in the background.

ServiceNow - ALL - Articles

From governance to operational resilience with ServiceNow

How regulated organizations can connect governance, risk, and business continuity to strengthen operational resilience using ServiceNow.

Two people working at computer stations in a dark server room, with code displayed on multiple screens and illuminated network equipment in the background, representing IT operations and software development.

Data and AI - ALL - Articles - Microsoft

Microsoft Fabric: the data foundation for scalable AI

How to integrate data, processes, and AI into the operating model to scale automation and improve operational decision-making.

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ALL - ServiceNow - Articles

Governing AI with ServiceNow: moving from activity to outcomes in an AI-governed ecosystem

This article looks at how a structured approach, supported by ServiceNow, helps organizations move from intent to execution by embedding governance, metrics, and control across the entire AI lifecycle.

Interns in Data & AI

Discover how interns at Solutions work on real Data & AI and development projects, contributing to impactful solutions across business and healthcare.

Salesforce - ALL - Articles

The trust layer question: Making agentic AI safe for enterprise CRM

The rise of agentic AI is accelerating this shift. Unlike traditional automation models, modern agents can interpret context, access distributed information, generate recommendations, suggest next steps, and actively participate in operational workflows

ALL - ServiceNow - Articles

From channels to outcomes: turning customer experience into business value with ServiceNow

Many organizations still manage customer experience as a collection of channels: the contact center, a web portal, a mobile app, physical service points. That approach often leads to fragmentation, inconsistencies, and a growing gap between what customers expect and what they actually receive. For CX leaders, COOs, and commercial executives, the real challenge is no longer about opening more touchpoints. It is about delivering measurable outcomes: faster resolution, lower friction, and tangible business impact.

ServiceNow - ALL - Articles

ServiceNow in Europe: from activity to outcomes in an AI-governed ecosystem

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ALL - Articles - Microsoft

How to integrate data, processes, and AI to transform business operations

Discover how Microsoft Copilot, Power Platform, and Dynamics 365 embed AI directly into enterprise processes, helping organizations improve productivity, automate workflows, accelerate decision-making, and scale innovation through effective governance.

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Data and AI - Articles - France

Thanks to our DATA & AI Factory, we no longer show clients slides, but tools that are already up and running

Coborg: Turning Enterprise AI into Real Business Value

Coborg enables effective human‑AI collaboration by aligning data, governance, and business execution to scale enterprise AI with confidence.

Articles

The "Agentic" Revolution Reshaping European Finance & Insurance

Europe’s finance and insurance sector is facing a deep productivity crisis that traditional digitalization can no longer resolve, making the shift to an Agentic Enterprise critical for long term competitiveness. By combining autonomous, compliant AI agents with human expertise, organizations can cut manual work, speed up innovation, and refocus professionals on high value, human centric activities.

ServiceNow - Articles - Services Industry - Enterprise Platforms - Application Services

Simplify, Modernize, and Rethink Processes: How Inetum Uses ServiceNow to Drive Business Transformation

Discover how Inetum leverages ServiceNow to simplify processes, accelerate automation, structure data, and scale AI to deliver sustainable business transformation and operational efficiency.

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Data and AI - Articles - France

Thanks to AI, the sales representative of tomorrow will be highly skilled and ultra-personalized

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Data and AI - Articles - France

Scaling up and rolling out AI is a human issue, not a technological one’

Digital and Enterprise Transformation - France - Articles - Financial Services

From Talent Needs to a Delivery Center

Saloua Laabidi is a Sales Engineer at Inetum, that contributed to the successful implementation of a Leading European Bank´s digital transformation programme at scale.

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Data and AI - France - Articles

The role of data scientist didn't exist in 2013; in three years, it will be gone

Digital sovereignty: taking back control with Private Cloud

In a world marked by geopolitical tensions and stricter regulations, concerns about where data resides and who can access it are growing. Against this backdrop, digital sovereignty is not an ideological statement but a rational risk decision.

Articles

SAP, the ERP that Covers all Business Processes... now Boosted by AI

Fiamma Ferrero, SVP – Global Practice Manager SAP (Inetum Solutions), shares the company’s vision for the future of SAP, now centered around AI agents. Since January 2025, she has held this strategic role, offering a holistic view of SAP expertise and its evolution from on‑premise to cloud, data and AI‑driven models.

Articles

AI for Retail: Connected Customer Operations

Discover how Microsoft AI Business Solutions enable banking and insurance organizations to improve operational agility by connecting data, processes and customer insights while ensuring compliance, traceability and secure decision-making.

Articles

AI in Banking and Insurance: Operational Agility

Discover how Microsoft AI Business Solutions enable banking and insurance organizations to improve operational agility by connecting data, processes and customer insights while ensuring compliance, traceability and secure decision-making.

Articles

AI in the Enterprise: Business Transformation

Discover how Microsoft AI Business Solutions transform enterprise operations by connecting data, processes, and applications, enabling scalable automation, improved decision-making, and measurable business outcomes across industries.

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AI in Manufacturing: Connected Operations

Discover how Microsoft AI Business Solutions help manufacturers connect data, processes and systems to improve operational control, enhance decision-making and enable more efficient, connected industrial operations.

Inetum adapts Salesforce to each customer's needs, delivering real added value

As a Salesforce partner, Inetum deploys customized cloud solutions Frédéric Michelon, Global Practice Manager Salesforce at Inetum, details the strategy of Salesforce's European partner.

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Inetum, a Partner Capable of Covering the Entire Microsoft Portfolio

Laura Sanz, Global Marketing Offer Manager (Microsoft at Inetum), details the company’s expertise in Microsoft solutions and its development strategy in Europe. The interview highlights Inetum’s 22‑year partnership with Microsoft, its 300 dedicated consultants, 3,000+ accreditations, and its ability to cover all six Microsoft solution categories.

From MFA fatigue to cyber fragility: 5 cyber risks we tend to underestimate

In 2025, the Centre for Cyber Security Belgium (CCB) registered 556 cyberattacks - an increase of nearly 58% compared to the previous year. According to Inetum’s LiveSOC Threat Landscape 2025 Report, Belgium also ranks among the top ten targets worldwide for AI-driven ransomware and DDoS attacks. While the number of cyber threats continues to rise, many companies keep stumbling over the same - often basic - pitfalls. Peter Vandeput, Business Unit Lead Cybersecurity at Inetum Belgium, outlines the five most common risks and explains how organizations can avoid them.

Articles

Azure Arc and SQL Server: bridge the gap between cloud and on-premise

Many organizations operate in hybrid environments, keeping some SQL Servers on‑premises for legal, governance or performance reasons. These systems often support tightly connected BI and reporting processes, making full cloud migration difficult. Azure Arc solves this by linking Azure with non‑Azure environments and bringing cloud‑only capabilities—such as auditing, health checks and Microsoft Defender for SQL—to on‑premises databases.

Agentic AI in Salesforce: how Agentforce transforms business execution

Discover how Agentforce introduces autonomous AI agents in Salesforce to automate sales, service, and marketing with AI connected to the business.

Explore Expert Perspectives on Technology, Innovation and Business Transformation

Copilot: AI embedded in enterprise processes

Power Platform: how to bring AI into the real execution of enterprise workflows

From governance to operational resilience with ServiceNow

Microsoft Fabric: the data foundation for scalable AI

Governing AI with ServiceNow: moving from activity to outcomes in an AI-governed ecosystem

Interns in Data & AI

The trust layer question: Making agentic AI safe for enterprise CRM

From channels to outcomes: turning customer experience into business value with ServiceNow

ServiceNow in Europe: from activity to outcomes in an AI-governed ecosystem

How to integrate data, processes, and AI to transform business operations

Thanks to our DATA & AI Factory, we no longer show clients slides, but tools that are already up and running

Coborg: Turning Enterprise AI into Real Business Value

The "Agentic" Revolution Reshaping European Finance & Insurance

Simplify, Modernize, and Rethink Processes: How Inetum Uses ServiceNow to Drive Business Transformation

Thanks to AI, the sales representative of tomorrow will be highly skilled and ultra-personalized

Scaling up and rolling out AI is a human issue, not a technological one’

From Talent Needs to a Delivery Center

The role of data scientist didn't exist in 2013; in three years, it will be gone

Digital sovereignty: taking back control with Private Cloud

SAP, the ERP that Covers all Business Processes... now Boosted by AI

AI for Retail: Connected Customer Operations

AI in Banking and Insurance: Operational Agility

AI in the Enterprise: Business Transformation

AI in Manufacturing: Connected Operations

Inetum adapts Salesforce to each customer's needs, delivering real added value

Inetum, a Partner Capable of Covering the Entire Microsoft Portfolio

From MFA fatigue to cyber fragility: 5 cyber risks we tend to underestimate

Azure Arc and SQL Server: bridge the gap between cloud and on-premise

Agentic AI in Salesforce: how Agentforce transforms business execution

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