Mission

We're looking for a highly experienced and solution-oriented Senior IT Support Engineer to join our team. For years, our department has worked closely with our development teams, jointly owning our top-tier services. These services are built exclusively on Open Source technologies like Debian Linux, FreeRADIUS, MariaDB, and Kamailio. We pride ourselves on maintaining smooth operations for our highly available VoIP and Radius systems, serving over 4 million customers.

Your responsibilities:

• Collaborate with development teams to ensure the smooth operation and continued excellence of our high-availability VoIP and Radius systems,
• Debug complex Unix infrastructure, high-performance, and HA systems,
• Troubleshoot network issues, with a strong focus on TCP/IP and UDP,
• Manage and optimize virtualized environments using Proxmox,
• Contribute to the automation of our infrastructure using Puppet, Python, and Bash,
• Participate in on-call rotations.

Perfil

• 8-10+ years of experience working with complex Linux systems,
• Exceptional debugging skills within Unix infrastructure, high-performance, and High Availability (HA) systems,
• Excellent knowledge of HA clusters,
• Strong understanding of network debugging (TCP/IP, UDP),
• Very good knowledge of Proxmox and virtualization environments,
• Understanding of the software development lifecycle,
• Proficiency with Puppet for automation, along with Python and Bash scripting.
• Nice to have: experience with data center migration projects and cloud transformation.

Organização

Inetum Polska is part of the global Inetum Group and plays a key role in driving the digital transformation of businesses and public institutions. Operating in cities such as Warsaw, Poznan, Katowice, Lublin, Rzeszow, Lodz the company offers a wide range of IT services. Inetum Polska actively supports employee development by fully funding training, certifications, and participation in technology conferences. Additionally, the company is involved in local social initiatives, such as charitable projects and promoting an active lifestyle. It prides itself on fostering a diverse and inclusive work environment, ensuring equal opportunities for all.

Globally, Inetum operates in 19 countries and employs over 28,000 professionals. The company focuses on four key areas:

• Consulting (Inetum Consulting): Strategic advisory services that help organizations define and implement innovative solutions.
• Infrastructure and Application Management (Inetum Technologies): Designing and managing IT systems tailored to clients’ individual needs.
• Software Implementation (Inetum Solutions): Deploying partner solutions from industry leaders like Microsoft, SAP, Salesforce, and ServiceNow.
• Custom Software Development (Inetum Software): Creating unique software solutions to meet specific client needs.

With strategic partnerships with major technology giants, including Microsoft, SAP, Salesforce, and ServiceNow, Inetum delivers advanced technological solutions tailored to customer requirements. In 2023, Inetum reported revenues of €2.5 billion, underscoring its strong position in the digital services market.

Inetum distinguishes itself by offering a comprehensive range of benefits that meet the diverse needs of employees, providing flexibility, support and commitment. Here's what makes working at Inetum unique:

Flexible and hybrid work:

• Flexible working hours.
• Hybrid work model, allowing employees to divide their time between home and modern offices in key Polish cities.

Attractive financial benefits:

• A cafeteria system that allows employees to personalize benefits by choosing from a variety of options.
• Generous referral bonuses, offering up to PLN6,000 for referring specialists.
• Additional revenue sharing opportunities for initiating partnerships with new clients.

Professional development and team support:

• Ongoing guidance from a dedicated Team Manager for each employee.
• Tailored technical mentoring from an assigned technical leader, depending on individual expertise and project needs.

Community and Well-Being:

• Dedicated team-building budget for online and on-site team events.
• Opportunities to participate in charitable initiatives and local sports programs.
• A supportive and inclusive work culture with an emphasis on diversity and mutual respect.