We are looking for a Field Support Technician to join the technical support team of one of our clients in Porto. This professional will be responsible for providing on-site technical assistance, troubleshooting, and equipment maintenance, ensuring the smooth operation of systems.

Responsibilities:

• Provide on-site technical support to users and equipment.
• Diagnose and resolve hardware and software issues.
• Install, configure, and maintain devices and peripherals.
• Ensure systems are updated and functioning according to company policies.
• Collaborate with remote teams to resolve complex incidents.

Profile:

• Solid knowledge of hardware, operating systems, and networks.
• Strong troubleshooting and problem-solving skills.
• Good communication and customer-oriented approach.

• Training in Information Technology or related field.
• 1–2 years of experience in technical support roles.
• Certifications (Microsoft, Cisco, ITIL) are a plus.

Inetum is a European leader in digital services. Inetum’s team of 28,000 consultants and specialists strive every day to make a digital impact for businesses, public sector entities and society. Inetum’s solutions aim at contributing to its clients’ performance and innovation as well as the common good.  

Present in 19 countries with a dense network of sites, Inetum partners with major software publishers to meet the challenges of digital transformation with proximity and flexibility.  

Driven by its ambition for growth and scale, Inetum generated sales of 2.5 billion euros in 2023.  

• Mon - Fri: 9;00 - 18:00.
• Available to occasionally come to the office in Lisbon.

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