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Accelerate your business with a trusted Salesforce partner

Salesforce

Inetum delivers tailored Salesforce solutions that drive growth, improve operations, and unlock the full value of your CRM. From vision to execution, we help you activate Salesforce. Sales, Service, Marketing Cloud and more, with real-world agility and local proximity.

 

As a Salesforce Summit Partner, we bring together 500+ certified experts across Europe, LATAM and Morocco. From quick wins to enterprise rollouts, we co-design and implement Salesforce solutions with speed and impact, and always with your business in mind.

 

What sets us apart is our ability to combine cutting-edge technology, proven methodologies, and agile delivery to accelerate Salesforce success.

Talk to a Salesforce Expert

What’s holding your CRM transformation back?

Let’s turn friction into flow

Your customers expect fast, seamless, personalized experiences. But many teams face the same blockers: siloed data, poor adoption, and underused features. Sound familiar? You’re not alone, and we’re here to help.

Here are a few common challenges we help our clients overcome:

  • Disconnected systems and scattered customer data
  • Low user adoption due to complexity or lack of training
  • Unclear ROI or limited access to real-time insights
  • Difficulty scaling across regions or business units
  • Missed automation and AI opportunities across the value chain

Salesforce Summit Partner

Inetum helps your organization design, implement, and optimize Salesforce solutions to improve operations and customer experience.

Contact our Salesforce experts to discuss your CRM goals.

Book a call

Real business impact

Whatever your industry, we help turn Salesforce into measurable results. 

Public Sector & Education

Case management and citizen service portals 

Consumer Products & Retail

Unified customer view across e-commerce and stores 

Manufacturing and Energy & Utilities

Predictive maintenance and field service integration

Key figures

How we drive impact that powers your growth.

1.500+

Certifications
500+

Certified consultants across 8 countries
9

Architect-level certifications
560+

successful projects delivered with 4.9/5 CSAT. 
90%

project success rate 
~ 4 years

 Average partnership duration with Salesforce customers

Increase efficiency and turnover

Salesforce Customer 360 unifies your data, processes, and teams to deliver a single source of truth for every customer. From the different clouds, it powers connected experiences across all your business functions.

Sales

Accelerate sales cycles and boost productivity with smarter, connected processes.
 

Service & Field Service

Deliver seamless, proactive customer support and optimize field operations in real time.
 

Marketing

Create data-driven campaigns that engage customers and drive measurable growth.
 

Commerce

Unify digital and physical shopping experiences to increase conversions and loyalty.
 

Revenue Cloud

Streamline quoting, billing, and revenue management for predictable growth.
 

Data, Analytics & AI

Turn insights into action with AI-powered predictions through Agentforce.
 

Our Approach:

Agile, business-driven Salesforce transformation

The Inetum Salesforce Practice is designed to make your CRM deliver - for your teams, your goals, and your business growth.

Implement at scale

Modular, efficient rollouts adapted to your teams and priorities.

Run & optimize

With AI, we keep improving your CRM — with updates, support, and new features.

Enable & train

Customized training, change support, and adoption programs.

Co-design the solution

Stakeholder alignment, process mapping, KPI definition, together.

WHY US

Agentforce & AI-driven innovation

+30 ready-to-use AI agents powered by our proprietary CoborgTM methodology.

 

Accelerators & CI/CD pipeline

Reduce implementation timelines.

 

 

Omnichannel Routing Blueprint

Seamless CRM–contact center integration for faster, consistent service.

 

Modular, Agile Delivery Model

Hybrid onsite–nearshore approach for cost-effective scalability.

 

Salesforce partnership​

We are a leading Salesforce partner​. One of Salesforce's main Summit partners in Europe: Partner of the Year in Iberia and Top 5 Partner in France and Belgium​.

Salesforce Summit Partner

Select Mulesoft Partner 

Select Mulesoft Partner 

Expert resources to go further

Explore our insights and practical guides to empower your organization:

Conversational agents for CX and EX

Explore how Generative AI conversational agents drive efficiency and personalization.

Discover more

Gen AI Change management

How to manage the people side of the AI revolution.

Discover more

Modern AI

Discover how to harness Generative AI for sustainable growth.

Discover more

Let's move forward, together.

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