Embedding Responsibility at the Core of Our Business

Sustainability & CSR ESG

At Inetum, sustainability isn’t a side initiative. It’s a business imperative. We believe that companies must act now to create meaningful measurable impact for society, the environment, and the people we serve, today and tomorrow.

Our ESG strategy is built to deliver concrete value, both internally and externally, and to support our clients in doing the same. As a signatory of the UN Global Compact and committed to several non-financial regulatory frameworks, we take responsibility seriously: cutting emissions, creating inclusive workplaces, building ethical digital solutions, and giving back to our communities.

We call it a Business-to-Business-to-Society model. This is digital transformation in action.

Concrete impact, shared responsibility

Our ESG Strategy

Driven by our purpose of creating digital impact faster, easier and for the good of all, we structure our sustainability work across two strategic pillars:

Responsibility: embedding ESG into our own operations

Impact: Support clients and suppliers into their ESG journey and engage in our local communities.

This dual commitment aligns with major international frameworks, including:

European CSRD (Corporate Sustainability Reporting Directive)
Science Based Targets initiative (SBTi)
UN Sustainable Development Goals (SDGs)
UN Global Compact

Our ESG strategy is reviewed annually, monitored through KPIs, and publicly reported via our Sustainability Reports. It is co-led by the Group ESG and Finance functions, sponsored by the members of the Executive Committee, and implemented by local teams across 19 countries.

Environmental Commitments

We aim to reduce our carbon footprint per employee by 45% by 2029, and we’re already making progress.

Our key environmental actions include:

Green mobility: promoting electric vehicles, biking, and shared transportation

Energy efficiency: retrofitting offices, using renewable energy

Digital sobriety: eco-labels, equipment lifecycle management, server optimization

Low-carbon buildings: HQE certifications and performance-based renovations

The impact of these initiatives are monitored annually via a global carbon footprint assessment.

Social Responsibility

People are at the core of Inetum’s performance. Our social actions focus on well-being, equity, training, and local community impact.

Key priorities:

• Diversity & inclusion: "Women@Inetum" program, disability policy, gender equity in leadership

• Upskilling: 100% of employees with access to learning platforms

• Employee engagement: Charity Day, local volunteering, support for NGOs

• Workplace well-being: Internal survey, “Quality of Life at Work” initiatives

We are committed to building a collaborative, inclusive, and empowering culture, where everyone feels valued.

Ethics & Governance

Integrity is non-negotiable. Inetum ensures that all sustainability efforts are grounded in strong ethics, compliance, and governance.

What we do:

• Enforce a strict Code of Ethics for all employees and partners

• Require ESG assessment from76% of our strategic IT suppliers

• Promote Responsible Purchasing policies

• Maintain certifications like ISO 27001 and ISO 14001

• Apply data protection and cybersecurity-by-design policies

• Commit to a Group Responsible AI Charter across teams

• Train all relevant staff on ESG risks and ethical AI development

We also actively monitor legal compliance in all ESG dimensions (environmental, social, and ethical).

Monitoring Impact: our main ESG KPIs

CO₂ reduction per FTE

-38%

Target: Reducing the average carbon footprint per employee by 45% by 2029, compared with 2019

Women in Leadership Positions

16.90%

Target: 20% by 2028

Youth hiring (<26 y.o.)

18.8%

Target: 30% by 2028

ESG-assessed IT suppliers

76%

Target: 80% by 2028

Reports & Resources

Stay informed on our progress and priorities.

All documents are published in compliance with CSRD requirements and are available in multiple languages.