The Lisbon bakery, a pioneer in sourdough bread, has digitized its management with the help of SAP and Inetum. 100% local grains, integrated milling, slow 24-hour fermentation... Gleba embodies the revival of artisanal bread in Portugal. Since its creation in 2016 in the Alcântara district of Lisbon, the company has expanded to more than twenty points of sale. But this rapid growth has brought with it a challenge: back-office processes have become too complex, manual, and dispersed. To address this, the SME has made a seemingly contradictory decision: to focus on digital transformation.