Description:
1. Context:
This company, through its Network Product Department, is initiating a One Network Program aimed at digital transformation, enhancing user connectivity experiences, and mitigating cyber risks. Within this department, the Data Center & Cloud product line manages the company's Data Center and Cloud Network infrastructure, which includes routers, switches, load balancers, Internet access, DC interconnection backbone, DWDM, and Cloud network environments (AWS, AZURE, GOOGLE, Intercloud).
The Data Center & Cloud Network services are designed, engineered, delivered, and supported to significantly contribute to the One Network program initiative.
2. Service Description:
• The Network Product Service is responsible for defining, advertising, and ensuring the delivery of sustainable, robust, and secure solutions. In close collaboration with Group Security, CTO, and the One Network Program, this service will propose solutions that align with cost efficiency and deliver business value to support corporate and business line strategies.
• The main activities include the following within the designated area of responsibility:
• Contribute to and support medium to long-term product evolution and continuous improvement.
• Manage advisory, selection, design, secure build, and integration for the products in scope.
• Facilitate communication and interactions among functional groups, IT Services, strategic partners, and vendors.
• Ensure quality of service (QoS) delivery and support of solutions.
• Provide high-expertise support on products and services.