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Consulting - Retail
Retail
Supporting the transformation of uses and customer relations
Inetum Consulting develops offers and solutions that are as close as possible to your concerns.
Omnicommerce & Customer journey
Evaluate processes according to Omnicommerce best practices (gap analysis)
Support the definition of target customer paths (quick wins, strategic, etc.)
Support the adaptation of business processes necessary to achieve
Omnicommerce objectives
Assess digital maturity
Digitalize your points of sale
Help define customer use cases and sales processes
Perform a diagnosis of the equipment and operation of points of sale
Draw up a digitalization plan for points of sale
Pre-select market solutions and digital innovations
Urbanisation & Roadmaps
Choose and implement the best solutions on the market to meet your business challenges
Carry out IS architecture and urbanisation studies
Draw up system evolution trajectories. Establish master plans
CIO Advisory & Programme management
Support strategic project management
Align information systems with business challenges and corporate strategy
Support transformation and manage change
Take back control of projects experiencing difficulties
Reorganize your IT department: strategic development, service industrialization, etc.
Improve your performance management
Develop and streamline steering KPIs for activity monitoring and operational decision-making
Adapt indicators to monitor qualitative objectives and improve performance
Choose and implement business intelligence solutions