Adopting Generative AI: Inetum shares its approach and vision with Numeum

Jacques Pommeraud, CEO of Inetum, and Isabelle Lamaison Donato, Director of Innovation in France, have shared their vision for maximizing the benefits of generative AI in a white paper produced by Numeum, the professional organization for the digital ecosystem in France. In it, they emphasize the need to support customers in adopting the technology, starting with the subjects of acculturation and training, and dwell on use cases, the need to scale up to improve productivity, and the multidisciplinary approach that differentiates Inetum in terms of its offering and the development of the Group's internal tool, GenAI Hub, available to all employees and customers.

Numeum's book, “The impact of integrating generative AI into the offerings of ESN/ICTs and software/platform publishers”, offers a snapshot of how generative AI has transformed the offerings of digital services companies and software/platform publishers two years after the arrival of ChatGPT, OpenAI's conversational robot that brought the power of AI within reach of the widest possible audience.

While many software publishers and IT services companies have integrated the technology into their offerings, with precise expectations and convincing results, the white paper clearly highlights the sector's maturity in terms of GenAI. Based on testimonials and a quantitative study, the paper also looks at IT services companies' offering strategies and the impact of generative AI on their customers. 

The booklet also looks at the opportunity to generate a real competitive advantage by offering generative AI. It also looks at the organizational issues involved in reaping the benefits of AI, environmental impact management, and the role of IT services companies as disseminators and promoters of technology to society.

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(white paper reserved for Numeum members)