Mission

Service Mission:
• Service to strengthen Crisis Management, Business Continuity, and IT Service Continuity Management:
• Service to conduct comprehensive Business Impact Analyses (BIAs) to assess potential impacts of disruptions on critical business functions;
• Service to develop, update, and maintain Business Continuity Plans (BCPs) to ensure operational recovery and continuity;
• Service to design and deliver training programs to educate employees on crisis management protocols, covering various risks such as physical loss, cybersecurity threats, and polycrises;
• Service to promote a culture of preparedness through regular awareness campaigns that enhance staff response capabilities;
• Service to contribute to creating and maintaining all documentation required by the Operational Resilience Framework, including strategic documents, processes, recovery plans, catalog of solutions, reports, and remediation plans.

Technical Expertise:
- Risk Management framework;
- Overview of BCM (Business Continuity Management) lifecycle, including risk assessment, business impact analysis and recovery strategies;
- Data Analysis and Reporting;
- Basic expertise in Excel (pivot tables, formulas, charts);
- Expertise in drafting and updating resilience plans and training materials;
- ITIL, ISO 22301;
- ServiceNow;

Expertise:
- General overview of Business Continuity Management lifecycle and IT Operations and IT Continuity Service Management.
- General overview of Group Operational Resilience processes and tools required to undertake the service.
- Expertise of IT Operations and IT Continuity Service Management.
- General overview of a product-based organization.
- Expertise in stakeholder management.
- Expertise in continually improving processes, documentation, and training to enhance the organization’s overall resilience capabilities.
- Expertise in handling sensitive information related to company infrastructure, security incidents, and crisis responses requires high levels of discretion and confidentiality.

Profile

• Location: Parque das Nações.
• Regime: Hibrido - 2x por semana no escritório.
• Seg-Sex: 9H-18H.
• English working environment and English context – Mandatory.

Organization

Inetum is a European leader in digital services. Inetum’s team of 28,000 consultants and specialists strive every day to make a digital impact for businesses, public sector entities and society. Inetum’s solutions aim at contributing to its clients’ performance and innovation as well as the common good.  

Present in 19 countries with a dense network of sites, Inetum partners with major software publishers to meet the challenges of digital transformation with proximity and flexibility.  

Driven by its ambition for growth and scale, Inetum generated sales of 2.5 billion euros in 2023.