Mission

We are recruiting field support for a client:

• Proficiency in troubleshooting hardware, software, and network issues.
• Knowledge of operating systems (e.g., Windows, macOS, Linux) and basic networking principles (TCP/IP, VPNs, DNS).
• Familiarity with ticketing systems and IT support tools.
• Ability to diagnose and resolve technical issues in a timely manner.
• Analytical thinking to identify root causes and implement effective solutions.
• Excellent communication skills to provide clear instructions and updates to non-technical users.
• Team-oriented mindset with the ability to collaborate with various departments.
• Customer-first approach, ensuring user satisfaction.
• Proficiency in English (B1/B2)

Profile

• Location: Lagoas Parque - Parking available at the company.
• Work schedule: 100% on-site - non-negotiable.
• Mon-Fri: 9 a.m.-6 p.m.

Organization

Inetum is a European leader in digital services. Inetum’s team of 28,000 consultants and specialists strive every day to make a digital impact for businesses, public sector entities and society. Inetum’s solutions aim at contributing to its clients’ performance and innovation as well as the common good.  

Present in 19 countries with a dense network of sites, Inetum partners with major software publishers to meet the challenges of digital transformation with proximity and flexibility.  

Driven by its ambition for growth and scale, Inetum generated sales of 2.5 billion euros in 2023.