Level 2 Support Technician
Level 2 Support Technician
Open-ended contract
Mission
• Responsible for HQ and remote sites IT rooms support - power, cooling, rack cabling
• Provide second level support for incoming requests and incident reports
• Manage on-site installation, repair, maintenance and test tasks, according to the internal procedures
• Assist in maintaining the computing equipment inventory
• Maintains relationships with third parties
• Diagnose, repair and/or follow up the service process for faulty equipment
• Completes and follows up all the documentation involved in daily activities
Profile
- University degree in related field (Computer Science considered an advantage)
- Basic understanding of LAN/WAN technologies
- Experience with personal computers, networking equipment, printers, data communications
- Team worker and proactive attitude
- Problem-solving skills, capability to manage small projects
- Can take ownership of the given tasks and pursue them to completion
- Good command in English
- Driver’s license B
Hybrid -4 days from office
Benefits
- Full access to foreign language learning platform
- Personalized access to tech learning platforms
- Tailored workshops and trainings to sustain your growth
- Medical subscription
- Meal tickets
- Monthly budget to allocate on flexible benefit platform
- Access to 7 Card services
- Wellbeing activities and gatherings
Organization
Our Mission Statement
Digital and human resources at the center of the sustainable development of our society.
In a world of continuous transformation, accelerated by technological developments and societal challenges, it is necessary to adapt in an ongoing, agile way to meet the challenges of the future.
About Inetum
Inetum is a European leader in digital services. Inetum's team of 28,000 consultants and specialists strive every day to make a digital impact for businesses, public sector entities and society. Inetum's solutions aim at contributing to its clients' performance and innovation as well as the common good.
Present in 19 countries with a dense network of sites, Inetum partners with major software publishers to meet the challenges of digital transformation with proximity and flexibility. Driven by its ambition for growth and scale, Inetum generated sales of 2.5 billion euros in 2023.