Quality and Process Referent

Quality and Process Referent

Open-ended contract

Mission

The mission of the company/bank is to provide the business with a comprehensive, reliable and efficient information system aligned with our company’s development strategy. DSI is evolving towards an organizational model of Agile@Scale.

Within the CIO Office, the quality and process referent contributes to the reduction of the risks of execution of the DSI and is force of proposal on the associated remediation plans. This position offers the opportunity to know the business challenges of the company via strategic programs and therefore to discover the different insurance businesses / products. 

Job main activities:

• Performance of quality reviews according to a methodology specific to the company for projects and applications portfolio (worldwide)

• Support for the IT Teams in the application of the reference framework (framework called “My Way” based on IT processes)

• Be a driving force in identifying plans to remedy the risks identified

• Develop the IT process reference framework using a continuous improvement loop

• Contribute to the scalability of the reference framework, standardizing the Group's IT processes and providing the necessary documentary models

• You will also be the operational referent on the JIRA and Confluence tools with regard to the Group's interlocutors and the  IT department (analysis of change requests, support users on the tools, …).

The distribution of the activity will be:

• 20% approx. on applications portfolio monitoring as Quality Assurance referent, namely the realization of Applications Portfolio Quality Assurance Reviews.

• 35% approx. on project monitoring as Quality Assurance referent of the project, namely the realization of Project Quality Assurance Reviews. It can be estimated that a QPR follows a portfolio between 15 and 20 projects per year.

• 25% approx. on the reference framework and the IT processes associated with the projects

• 20% approx. on the activity of operational referent on the JIRA and Confluence tools

Profile

Mandatory:

▪ From an experience point of view, having at least three years of experience in an asset IT team.

▪ Microsoft office suite

▪ Proficiency in JIRA and Confluence tools

▪ Computer skills

▪ Knowledge of project management : Have knowledge of at least one of the following two project management methods: V cycle / Scrum ▪ Knowledge of the agile environment, adapting the agile mindset

▪ Be rigorous

▪ Adaptability

▪ Analytical skills

▪ Ability to develop or adapt a process (nice to have)

▪ Organizational capacity / autonomy

▪ Fluent in French 

▪ Good interpersonal skills and good oral and written communication

▪ Excellent communication skills, dynamism and proactivity

▪ Time management

▪ Reporting / feedback oriented

▪ Team spirit

Organization

Inetum is a European leader in digital services. Inetum’s team of 28,000 consultants and specialists strive every day to make a digital impact for businesses, public sector entities and society. Inetum’s solutions aim at contributing to its clients’ performance and innovation as well as the common good.

Present in 19 countries with a dense network of sites, Inetum partners with major software publishers to meet the challenges of digital transformation with proximity and flexibility.

Driven by its ambition for growth and scale, Inetum generated sales of 2.5 billion euros in 2023.

Country

Portugal

Location

Lisbon

Contract type

Open-ended contract

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