IT Operations Management - ITOM
IT Operations Management - ITOM
ServiceNow ITOM solutions will help you to predict issues before they occure.
From reactive to proactive operations
The pace of digital transformation is growing exponentially, and so are the demands for resilient IT services. Gain a holistic view of your service health and enhance the visibility of your IT resources with ITOM. In addition, you will be able to discover and map services for your IT resources across on-premises data centers and the cloud.
Obtain insights and experience fast response and resolution with complete visibility of your IT infrastructure. Track dependencies and pinpoint issues with self-aware CMDB to maintain continuity.
-
Discovery
-
Service Mapping
-
Certificate Management
-
Firewall Audits and Reporting
-
Service Graph Connectors
-
Configuration Management Database
-
Agent Client Collector
Create a unified management framework across non-cloud and multi-cloud environments and get all the cloud-related tasks in one place where teams can take action and correct course without suspending application development and productivity.
-
Cloud Migration Assessment
-
Tag Governance
-
Cloud Action Library
-
Cloud Configuration Guidance
Collect and analyze IT operational data and deliver proactive digital operations with AIOps. Identify data outliers indicating potential problems and enable your IT teams to focus on the root causes.
-
Health Log Analytics
-
Event Management
-
Metric Intelligence