Inetum, a global partner of Salesforce
- Inetum is a global Gold Consulting Partner of Salesforce with more than 300 certifications and offices across the world.
- The Inetum Salesforce Global Practice is driving transformational experiences in shaping, transforming and innovating using Salesforce solutions.
- We deliver the full rainbow of consulting services & implementation on the Salesforce value chain: from digital strategy and Customer Experience advisory, through omnichannel customer journeys design to the implementation of Salesforce.
Inetum has partnered with Salesforce for many years in all capabilities provided by the vendor:
- Core CRM applications: with more than 300 certifications, we deliver customer experience solutions based on the #1 CRM platform. We help our customers to increase their Sales Performance by implementing Sales Cloud, CPQ & Billing. We provide the best in class Customer Experience in B2B and B2C by leveraging Service Cloud and Field Service Cloud Applications. We design omnichannel customer journeys and make them operational through Marketing Cloud.
- Salesforce Industries: as an historic partner, we have developed a unique know-how on Salesforce Industries: we deliver industry-specific solutions by leveraging our deep sectorial expertise and business accelerators for communications, media and entertainment, energy, utilities, bank & insurance, health, and government organizations.
- Integration with Mulesoft: our partnership with Mulesoft help people connect their application to any platform, SaaS or on-premise models.
- BI with Tableau: as a partner of Tableau, we help people see and understand data. With built-in visual best practices, we provide limitless data exploration without interrupting your flow of analysis.
- Salesforce Industries
Salesforce and Inetum by numbers
The strength of Inetum Salesforce Global Practice relies on the deep expertise of our people across all of our businesses — Consulting, Technology and Operations. Our consultants, are continually trained and upskilled on Salesforce to solve our clients' most complex business problems.
Salesforce, the #1 CRM Company
Salesforce bring companies and customers together.
Salesforce unites your marketing, sales, commerce, service, and IT teams from anywhere with Customer 360 — one integrated CRM platform that powers our entire suite of connected apps. With Customer 360, you can focus your employees on what’s important right now: stabilizing your business, reopening, and getting back to delivering exceptional customer experiences.
With Salesforce, you can get a single, shared view of your customers. With knowledge of your customers’ history, interests, and even frustrations, you can begin to serve up experiences better tailored to their needs and elevate how they see your brand.
- Marketing : Send customers the right message at the right moment using intelligent marketing automation.
- Sales, CPQ & Billing : Strengthen every customer relationship from a single source of truth.
- Commerce : Grow your online business and build customer relationships — one order at a time.
- Service : Connect customer service, digital service, and field service on the world’s #1 CRM