Supply Chain Management – optimize your logistics to match users’ behaviour

Transform your supply chain to face new business challenges and increase performance.

In a constantly changing, hyperconnected world, new digital uses are transforming consumer behaviours. Today’s users want fast, efficient service that’s available at all times.

They keep an eye on recommendations and are highly aware of environmental issues. To meet their expectations, you need an extended, connected and agile supply chain that can be monitored in real time and that interacts with your partners’ infrastructures.

This way, you can offer end customers and consumers a personalized relationship while keeping operational costs under control, to support an efficient and sustainable digital strategy.


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Powerful supply chain

The 2020 health crisis has shown that digital promise cannot be fulfilled without an advanced and powerful supply chain.

  • Reduce the costs of operations and logistics to improve productivity.
  • Increase the profitability of your digital distribution channel.
  • Reduce risks on purchasing, operations and delivery.
  • Increase your Customer/Consumer satisfaction and service level.
  • Ensure an extended, seamless and integrated Supply Chain with full product and operation traceability.

Supply chain – challenges and goals

Like any other operation, your supply chain needs to be sustainable. External solutions, optimization, co-construction with the customer, SLA adjustments… all these can be studied and transformed to reduce carbon footprint.

Digital transformation develops new standard behaviours among Customers/Consumers. Quality of SCM, SLA, quality of delivery, substitution products, 7/24 service, relevance of recommendations, traceability of product origins… these are some of the challenges that SCM addresses to fulfil the digital brand promise.

The strength of your SCM today lies in its ability to interact with other SCMs (Suppliers, Customers…). Create a seamless flow of logistics operations and information, based on IS-IT capabilities and coherent and orchestrated processes, to establish a unique “voice” for the Customer.

Digital strategy, such as omnichannel or Direct to Consumer, requires adjusting both the operational capabilities of your supply chain and your network. Logistic principles, warehouse capacity, make-or-buy strategies, etc. must be re-imagined and aligned with the concrete content of your digital strategy.

Supply chain today can be operated in real time and with event management control. Based on the consolidation and analysis of connected logistic vehicle data, SCM operations can be monitored and adjusted to other processes like sales, profitability analysis, customer care, etc.

SCM cost optimization is based both on operation optimizations (picking, packaging, delivery…) and on strategic SCM planning to optimize assets and equipment occupation rate. Advanced planning impacts both SCM performance (SLA) and investment and operational costs.

What makes us different?

  • IS architecture capabilities in services integration
  • Expertise in financial and operational performance management
  • Digital strategy and transformation impact analysis know-how
  • SCM IS data and digital solutions
  • Business excellence in operational process benchmarks
  • CPIM-certified Consultant Team (Production and Inventory Management)

Build a coherent, integrated supply chain

Customer care, procurement risks, sales forecasts, scheduling issues… these are some of the challenges that a coherent, integrated supply chain IS must address in order to optimize operational processes.

1 . Measure, analyse and improve your SCM performance

Analyse SCM steps and consolidate operational and financial data, analyse daily SCM performance, and build a decision cockpit for different timelines to monitor SCM activities.


2. Optimize your processes and operations

Implement and customize an advanced planner to optimize operations – storage, picking and preparation, delivery and reverse logistics – in the short and medium term.


3. Plan and monitor your SCM operations

Build a full strategic planning process from sales forecast to under-constraints scheduling.

Increase return on logistic investments to maximize use and reduce the need for one-shot logistics solution providers.

4. Build a coherent, integrated SCM IS

Improve, integrate and automate SCM processes, including real-time event management, to increase daily SCM monitoring.

Integrate several SCM service providers to generate a seamless experience for the final customer.


5. Secure your purchasing chain and reduce related risks

Establish dedicated purchasing IS solution, regardless goods’ typology. Then, use data analysis to identify, evaluate and reduce stock risks.


6. Build a full track-and-trace organisation and IS

Answer customer questions on traceability.

Manage your supply chain

  • Diagnose supply-chain performance and define an improvement action plan
  • Analyse and align the digital impact of your supply chain
  • Design a supply-chain data solution
  • Define a strategic vision for your supply-chain IS
  • Integrate supply-chain IS
  • Integrate SCM strategic planning system
  • Integrate APS
  • Integrate an E-procurement and purchasing management system
  • Implement SCM digital and mobile solutions
  • Provide SCM IoT management and analytics