Retail

Sales Consultant ​

As an assisted, semi-assisted or autonomous sales tool, Pepper is the digital agent that your salespeople have been missing: ​

• Greet and direct your customers in the sales area according to their needs,​
• Advise your customers on their purchases using dynamic product sheets,​
• Answer your customers' many questions in a natural way,​
• Offer to create a virtual basket with Pepper for "Click and Collect" sales,​
• Let Pepper present your private sales operations and engage your customers' loyalty,​
• Liven up your VIP evenings with Pepper through a personalised experience,​
• Facilitate access to your catalogues and product sheets by enabling sharing on Pepper, ​
• Entertain children with fun activities presented by Pepper,​
• Get quick and easy feedback from your customers on their experience with your products.

Brand host ​

As your exclusive brand host, Pepper reinforces the commitment and loyalty of your customers, while cultivating your brand image. Placed in your sales areas or at your distributors' during commercial events, it is the ambassador of your brand. ​

• Use Pepper to present your special offers and your latest products on special display, ​
• Broadcast your digital content and let your customers participate in your sales events,​
• Invite customers to register for private sales and scheduled events,​
• Broadcast video tutorials on your key products to boost your sales,​
• Collect data to refine sales indicators (purchase path, product crossover, consumer profiles, etc.),​
• Collect customer reviews and product feedback,​
• Follow-up through social networks with a digital adviser.

Inventory Manager ​

The digitalisation of your everyday services and the management of the sales area are excellent means of optimising and enhancing the customer experience. With Pepper, offer intelligent services to your customers:​

• Propose an alternative way to search for a product and check available stock,​
• If an item is missing from the shelf, Pepper can present it and suggest a withdrawal directly at the counter,​
• If an item is no longer available, Pepper can suggest a similar item or propose a restocking order,​
• Optimise your sales by activating the presentation of overstock products,​
• Communicate about your next arrivals.

Event Assistant ​

Shopping malls require constant animation to generate traffic. Pepper is the ideal asset to enchant the events on your sales areas:​

• Communicate about current sales operations,​
• Announce the calendar of the next theme events,​
• Propose discovery tours of the different shops,​ 
• Organise VIP events and let Pepper welcome your customers,​
• Communicate about special operations and loyalty offers,​
• Entertain children with fun activities and stories told by Pepper.

behind the scene