Collaborate

Take advantage of features that facilitate collaboration and integration​

Business Document is a global platform for managing document content and customer communications.​

With its integrated omnichannel sharing and distribution features, and business workflow and digital document capabilities, it offers your internal teams and customers a new, fluid and innovative experience of collaboration and dialogue.​

The platform is modular and integrable and can also adapt to your needs and your information system thanks to its APIs and multiple connectors. 

Omnichannel sharing and distribution​

You can easily and securely share content and documents managed by the Business Document platform with other employees or your customers. ​

  • The contents of the archives are reproduced in their original form.

    Your employees can annotate them and enter comments before sharing them within the defined security parameters.

     
  • Documents for your customers are produced and routed to the distribution channels you want: your hardware (printers, inserting machines, etc.), your printing service providers (printer, router, printing centre, etc.), your email and fax distribution service providers or systems, sending to an electronic signature solution, provision in a secure web space, ...

     
  • Depending on the context, the sharing and distribution of content can be done manually by your employees, automatically by email, web service, etc., or can even be managed by your applications.​

Workflow​

The workflow engine is integrated into the heart of the Business Document platform, and acts as a conductor for your content management and customer communication.​

From capturing incoming content to responding to your customers, it dynamically manages the cycle and path of each document, its security and privacy, archiving and retention strategy, and triggers the response production and distribution processes.​

  • The archiving workflow orchestrates your classic and complex document flows, including the management and assignment of business tasks by user or group of users.

     
  • The CMS (Case Management System) module provides collaborative task, milestone and rule management capabilities that allow you to describe business processes using a case management approach.

     
  • The production docflow allows you to fully and accurately configure production and post-production documentary and multi-channel distribution processes.

SmartBdoc : The digital document​

Business Document allows your customers to be part of your communication thanks to the SmartBdoc document. ​

SmartBdoc is an innovative digital media based on HTML5 technology, allowing you to respond to the new digital uses of your customers thanks to a personalized and multimedia communication. With responsive design, integrating dynamic images, videos and interactive navigation, SmartBdoc allows your customers to access only the content that interests them in the form that interests them.​

SmartBdoc documents can be integrated into your customer portals or delivered to your customers on their mobile devices.

​ Connectors​

Business Document is an open platform with connectors for dialogue with the tools and solutions in your​ information system.

The Advanced OCR module automatically recognises the nature of a document from its content. Business Document automatically extracts, classifies and indexes your customers' data and documents, eliminating the need for manual sorting and the risk of errors. ​

These addons allow you to send your documents directly from your usual office applications Outlook, Word or Excel to the Business Document platform for processing and archiving.

This module allows you to connect to your databases and view them directly in the Business Document content management user portal.​

In particular, it allows you to use data from your external databases to link it to content archived and indexed by the Business Document platform. 

The eSignature connector allows you to integrate electronic signatures into your document management processes and apply a certified electronic signature of compelling value to all types of document managed by the Business Document platform. ​

The connector interacts with eIDAS-compliant electronic signature solutions, such as Universign and Connective, and supports the different signature options offered by these solutions.

The email connector allows documents produced by the Business Document platform to be distributed to email sending and tracking solutions, such as SendInBlue.

Integration and API

Business Document is an easily integrated platform, thanks to its standard API and workflow formats.​

The Business Document platform's archiving workflows comply with BPMN 2.0 and CMMN standards. They are easily integrated into your business workflows and your BPM and Case Management tools.

All Business Document platform modules and thin-client applications can be integrated with your third-party applications and tools through their APIs, which comply with standard API Rest standards.​

The variety of these APIs guarantees you unlimited integration capacity