Content Management Solution
Master your customer data and communication
Qualified data for effective communication.
Customer communication and content management
- Digitize your incoming documents
- Automatically file incoming content and data
- Automate repetitive, low-value-added tasks
- Optimize error and fraud detection
- Store digital content securely and permanently
- Protect and ensure the protection of your sensitive data
- Provide access to content through a user portal
- Search your archived content simply and efficiently
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- Personalize your communication with customers, citizens and employees
- Reinforce the quality of customer relations
- Reduce communication costs
- Optimize product launch and communication times
- Empower your business teams in terms of IT
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- Reinforce collaborative work
- Facilitate jobs
- Give the right message at the right time through the right channel
- Communicate with your customers and employees in an innovative and relevant way
- Position your customers as taking part in communication
![](https://www.inetum.com/upload/public/styles/feature_lg/public/media/image/2021-04/7_0.jpg)
Content Management Solution
The digital and collaborative platform
A single platform to control your content and customer communication
Efficient exchange through centralized document management
Making a strong contribution to improving performance
Business Document, a suitable communication and document management platform for the challenges and needs of each player in the company.
IT integration facilitated by the APIs
A platform based on standard technologies that can be easily integrated
Content and customer communication
Business Document: the content management and customer communication platform.
Business Document is a unique and collaborative document management and customer communication platform.
It offers your internal teams and customers a new, fluid and accessible experience for collaboration and dialogue with its integrated:
- ECM* and EDM* features (capture, archiving, business workflow),
- CCM*-Desktop Publishing (document modelling and production, omnichannel distribution)
- and thin-client applications for business users,
*ECM- Enterprise Content Management
* EDM- Electronic Document Management
* CCM- Customer Communication Management
![](https://www.inetum.com/upload/public/styles/feature_lg/public/media/image/2021-06/shutterstock_1290805033-min.jpg)
The platform is modular and able to be integrated and can adapt to your needs and the needs of your information system with its APIs and multiple connectors.
![](https://www.inetum.com/upload/public/styles/feature_lg/public/media/image/2021-06/shutterstock_704021326-redim.jpg)
A broad ecosystem of solutions
Check out our related offers that can be easily integrated to each other